The latest feature added to Open Leads is Email Message Categorization and Sorting
Administrative Users can now create message “Categories” in which to group canned email messages that are stored in the Message Library.
This is especially useful in keeping different messages, with different purposes segmented. For example, keepoing Sales Messages that are used by your sales team separate from Autoresponders. Or if your company uses multiple Autoresponders for different contact forms, you can create separate categories for each, making it easy to manage their deployment.
For more information, see the article in our Knowledge Base.