We just added a new feature sure to be popular amongst the road warriors using Open Leads. Now, when you receive an email reminder of a Task from Open Leads, the email message contains the contact information for that lead, including phone and email address.
BlackBerry and iPhone Users can click on the email address or phone number directly in the message body to open their email screens or on the phone number to dial.
Getting assistance with your Open Leads account is a just a click away!
Sometimes the online Help section does not go far enough to answer our users questions about using Open Leads. In those cases, we have two key Tech Support options available online, 24/7 – 7 days a week.
Support Form: Click on the “Support” Tab on our home page (www.openleads.com) and fill out the form. Your request will be assigned to a member of our team for prompt response. Bookmark this link for even quicker access.
Live Chat Tech Support – from either our home page, or from the Table of Contents in the Help section within Open Leads. Live operators are available to answer your questions in real time.
Open Leads will be unavailable from 4:00 am to 10:00am EST on Sunday, January 25
During this time we will be moving Open Leads to a new set of servers. This move is in anticipation of our next round of features to be released this spring. In addtion to adding capacity, the new servers are also quite a bit more robust than the old ones, and will offer us the ability to provide better performance and better service to our users.
We apologize for the interruption in service, and appreciate your patience as we make this transition.
